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About Full Members

Home care organizations that belong to an Association, such as Home Care Ontario, are concerned about practice standards and engaged in achieving excellence in all aspects of service.

Home Care Ontario Members

Service provider organizations that are members of Home Care Ontario meet specific performance criteria that distinguish them. Among the many standards to which members comply, the Home Care Ontario service provider organizations (SPOs):

  • Provide 24×7 supervision of staff.
  • Have a health professional regulated in Ontario whose responsibility is to ensure quality of client care and services.
  • Have current policies and procedures guiding operations.
  • Comply with all employee payments and deductions legally required as an employer.
  • Provide staff with ongoing in-service and continuing education programs.
  • Conduct initial and ongoing regular client assessments.
  • Participate in reporting and care planning for clients.
  • Abide by legislated employment standards and human rights codes.
  • Have appropriate retention and destruction of client records and maintenance of a confidentiality of client information policy.

About Commercial Partners

Our Commercial Partners play a vital role in supporting Ontario’s rapidly growing home care sector. As providers are asked to deliver more every day, meeting that demand depends not only on exceptional care teams, but also on trusted supplier and service partners who understand the sector and help organizations perform at their best.

Benefits – Full Members

Home Care Ontario works for you. We are the voice of home care in OntarioTM because of the support of our members. Association members benefit from:

  • Strategic Advice – members receive advance notice of emerging issues including: government policy changes affecting service delivery; consumer trends affecting privately retained home and social care services; safety and environmental issues affecting care; and, employment / labour practices affecting health human resources.
  • Education – webinars and an annual Symposium targeted specifically to member interests.
  • Networking and Connections – opportunities to meet those who lead and influence the home care sector.
  • Advocacy – speaking collectively on sector wide issues and championing the creation of a strong, reliable and accessible home care system.

Additional Member Benefits

Home Care Ontario members also enjoy the following benefits:

  • A partnership with Accreditation Canada
  • Discounts on selected conferences and seminars
  • Preferential pricing for extended employee benefits offered by many Associate Members
  • Access to publications and resources exclusively for the convenience and information of members
  • Access to a bi-monthly comprehensive summary of the issues and activities within the home care sector
  • A unique Legal Support Call Program

Benefits – Commercial Partners

Home Care Ontario’s Commercial Partner membership is designed for vendors and suppliers that support the home care sector. As demand for home care continues to grow, strong service partners play an essential role in helping providers deliver high-quality care.

This membership category offers a pathway to connect with Home Care Ontario members, increase visibility, and build relationships with potential customers while staying informed on sector trends and priorities.

Key benefits include:

  • Opportunities to showcase services to members, including Association-hosted webinars
  • Early access to Symposium exhibit opportunities and sponsorships
  • Complimentary monthly 15-minute employment and labour law consultation with Sherrard Kuzz
  • Invitation-based participation on select committees or working groups when relevant expertise is required

Through this membership, Commercial Partners can deepen their understanding of the evolving needs of Ontario’s home care sector while contributing to a stronger, more connected ecosystem that supports providers—and the patients and families they serve.

A commitment to quality

By participating as members of Home Care Ontario, organizations are demonstrating their commitment to excellence.

Click here to apply to become a member.

Starting a Home Care Service Provider Organization

Your interest in starting a home care organization reflects an interest in helping others. Top performing providers are vital to the creation of a strong, reliable and accessible home care system which fully supports Ontarians to remain independent at home for as long as possible.

Home Care Ontario suggests that you consider a franchise as it will allow you to assume the infrastructure and resources that have been developed and tested over time.

Franchise providers that are members of Home Care Ontario

Additional Information

A Career in Home Care

A career in home care is satisfying and richly rewarding. Staff who provide in-home services play a critical role in the health care system by supporting individuals to live independently. In the home setting, staff bring caring activities that generate trust and collaboration for both the care of the client and the maintenance of health of the other family members.

Learn more about becoming a PSW here: www.work4life.ca