Personal Support Work

What are personal support workers (PSWs)?

Personal Support Workers (PSWs) are the largest class of workers in the home care system. PSWs complete a standardized training program enabling them to provide care and assistance to clients of all ages, and their families/caregivers, with tasks of daily living, personal care and hygiene, restorative/activation activities and home management activities.

What do personal support workers (PSWs) do?

Typically, PSWs provide care that clients could be expected to perform by themselves if physically and/or cognitively able. Their activities are supportive and non-medical in nature.

PSWs provide for the comfort, safety and well-being of their clients, and also demonstrate sensitivity and respect for those in their care. The PSW's positive attitude, abilities and approach are critical to the health of the people they support.

Why are personal support workers (PSWs) important?

PSWs spend the greatest amount of time, as compared to the other members of the health team, with the client. They are often the first to alert the health care team to subtle changes in a client's condition and through their close relationship with the client have insight into their needs.

Read more about the PSW in home care

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