Getting Home Care in Ontario

Ontarians want access to home care so that they can recuperate or spend their last days surrounded by loved ones in a setting that is familiar to them.

Government funded care

In Ontario, publicly-funded home care falls under the jurisdiction of the Ministry of Health & Long-Term Care (MOHLTC). The MOHLTC provides stewardship of the health system and local health services are planned and funded by Local Health Integration Networks (LHINs).

Community Care Access Centres (CCACs) are accountable to the LHINs and provide access to government-funded home and community services and to long-term care homes.  A good first step is to contact your local CCAC (310-2222) whose staff, known as case managers or care coordinators, will determine eligibility for you or your family member.  Care is delivered by service provider organizations, many of whom are members of the Home Care Ontario, that meet high standards of excellence.

Privately retained care

More and more,  families will retain private service for loved ones to supplement publicly funded service,  as a preference to the public system or when they do not quality for government funded care.  Additional  private home care provision can improve the quality of life at home for the care recipient and their family members.  Home Care Ontario members will always confer with you to ensure that you have explored the opportunity for CCAC care and/or have considered funding sources such as Veteran's Affairs, private insurance, or employer benefit plans. 

In the 'Frequently Asked Questions’ of this site you can read about personal stories that may be similar to yours and get answers to questions you may have.  For example, about working with a private care provider personally,  better understanding the kind of home care you need and learning how to find suitable care. 

Find a Home Care Ontario provider serving your community / postal code.

Note: Registered members of Home Care Ontario are identified at the bottom of the provider description. 

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